Job Description
How you can help make a better world of work
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We're looking for a Staff Engineer to help build Culture Amp's internal facing Agent Hub, the central technical capability for designing, shipping, and governing autonomous agents across the business.
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This is genuinely greenfield. You'll help define the architecture, engineering patterns, operating model, and guardrails that make agentic systems helpful, secure, observable, and safe to run in production.
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You'll work across the wider business to turn ambiguous friction into practical solutions, while creating the platform and patterns that help teams build and operate AI-enabled workflows independently.
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As part of this team of amazing humans,
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You'll be one of the founding members of a small high-ownership team building Culture Amp's agentic capability from the ground up. The Hub works as a central enablement function: setting standards, building shared capabilities, and helping teams across the business move from experimentation to governed, production-ready agents and workflows.
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You'll work closely with AI champions across the organisation. The team's success depends on strong technical judgment, genuine collaboration, and a bias toward shipping solutions that create real value.
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You will
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Play a lead role in setting the technical direction for the Agent Hub's foundational capabilities, including agent execution, orchestration, MCP tools, identity, context and knowledge, evaluation, and operational visibility.
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Design, build, and operate autonomous agents, workflows, and integrations for internal use cases — choosing thoughtfully between deterministic automation, simple tools, single agents, and multi-agent systems.
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Build reusable MCP servers and tool patterns, including clear schemas, credential brokering,



identity-aware access, per-call authorisation, and auditable interactions with systems of record.
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Shape the knowledge and context layer that grounds agents in Culture Amp's organisation‐specific information, using appropriate combinations of document retrieval, vector search, knowledge graphs, registries, and semantic models.
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Establish the engineering practices that move solutions from laptop‐based experimentation to managed services: secure deployment, testing, evaluation, observability, cost awareness, reliability, and safe human escalation.
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Partner with teams across the business to identify high‐value problems, shape loosely defined opportunities, and deliver solutions that people actually adopt.
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Apply and evolve Culture Amp's agent registry, risk framework, and governance patterns so every deployed agent has clear ownership, purpose, authority, data access, and accountability.
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Raise the capability of the wider function through coaching, architecture guidance, reusable patterns, documentation, and playbooks — enabling teams to move quickly within well‐designed guardrails.
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You have
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Strong backend engineering skills (ideally in TypeScript and/or Python), including APIs, testing, service design, and building production systems or integrations end to end.
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Hands‐on experience delivering and operating cloud‐native solutions in AWS, with a strong understanding of security, identity,



permissions, secrets, and reliability in production.
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Practical experience with AI agents, Claude or similar tooling, MCP or comparable integration patterns, and orchestration across single‐agent, multi‐agent, workflow, and human‐in‐the‐loop systems.
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Working knowledge of agent platforms and runtime concerns such as tool permissions, identity propagation, session state, token and time budgets, retries, evaluation, tracing, cost attribution, and auditability.
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Experience designing knowledge or memory architectures, including vector or graph‐based retrieval, and the judgment to choose between build, buy, configure, workflow, and agentic approaches.
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A track record of taking ambiguous, unscoped problems from discovery through to a shipped and governed solution, earning stakeholder influence through delivery.
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The ability to define platform boundaries and self‐service patterns so other teams can move independently without compromising security or operational quality.
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You are
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Energised by building something from zero — you'd rather define the pattern than inherit one.
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Comfortable holding ambiguity, making decisions with incomplete information, and iterating in the open rather than waiting for a perfect plan.
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A systems thinker who can move between architecture, implementation, operations, and the human behaviours needed for adoption.
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Pragmatic about hype: excited by autonomous agents, MCP, and knowledge graphs, but focused on what creates measurable value and can be operated safely at scale.
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A generous, team‐first collaborator who shares context freely, lifts the people around you, and treats the Hub's success as more important than individual credit.
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📌 Staff Engineer (Victoria)
🏢 HR Tech Job
📍 Victoria