Job Description
Club Raby Bay | Cleveland, QLD | Full-Time
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Assistant Manager - Club Raby Bay
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Ready to take the next step in your hospitality career?
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Club Raby Bay is looking for an experienced Assistant Manager to join our leadership team and play a key role in the day-to-day operation of our venue.
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Located in the heart of Cleveland, Club Raby Bay is a community-focused venue offering dining, bar, gaming and entertainment in a relaxed and welcoming environment.
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We're looking for a hands-on leader who enjoys being on the floor, building great teams and making sure every shift runs smoothly.
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About the Role
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Working closely with the General Manager, you'll help lead the daily operation of the club and take ownership of the venue when required.
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You'll be responsible for:
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Leading the day-to-day operation of the venue and taking charge when required
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Leading, coaching and supporting our front-of-house teams
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Coordinating shifts, team deployment and service standards
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Overseeing operations across bar, bistro and gaming
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Creating great experiences for our members and guests
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Handling member enquiries and resolving issues confidently and professionally
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Supporting bookings, functions and venue activities
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Ensuring responsible service, WHS and other compliance requirements are maintained
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Supporting stock control, cash handling and general administration
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Assisting with roster planning and effective labour deployment
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Building a positive team culture and developing the capability of our people
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Working closely with the General Manager and leadership team to achieve operational and customer service goals
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About You
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You'll be someone who enjoys leading from the front and thrives in a busy hospitality environment.
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You'll bring:
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Previous management experience in hospitality, clubs or venue operations
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Experience leading and developing a team
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Confidence making decisions and taking ownership during a busy shift
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A genuine passion for customer service and creating excellent member experiences
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Strong communication and people leadership skills
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The ability to coach, motivate and hold team members accountable
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Excellent organisation and the ability to manage competing priorities
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A strong understanding of responsible service, compliance and workplace safety
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A hands-on approach and willingness to work across all areas of the venue
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Current RSA, RMLV and Approved Manager's Licence
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Availability to work evenings, weekends and public holidays as required
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Why Join Us?
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This is an opportunity to join a growing club group where you can make a genuine impact on the operation of the venue and the people around you.
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You'll work alongside an experienced leadership team in a hands-on environment where your ideas, leadership and initiative will be valued.
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If you're ready to step up, take ownership and become an integral part of the Club Raby Bay leadership team, we want to hear from you.

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