This role will see you resolving enquiries, processing transactions, and using multiple systems to deliver accurate, timely and customer-focused outcomes.
Key responsibilities
You will deliver excellent customer service in a fast-paced setting while building positive relationships, solving problems and contributing to continuous improvement.
Working as part of a team delivering customer support through a busy multi-channel contact centre, you'll assist internal and external customers across phone, live chat and administrative channels.
What you need
Your communication skills, customer focus and ability to multitask, gained in customer service, administration, shared services or contact centre environments, will see you thrive in this role.
You're recognised for providing great customer experiences, working collaboratively and adapting quickly to new systems and processes.
Positions can be located in either Dubbo or Parkes.
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📌 Contact Centre OfficerP (Shift Work) Dubbo / Parkes
🏢 Transport For Nsw
📍 Dubbo