Job Description
CGL – Retail Servicesrepresents two of Australia's most respected retail marketing
businesses,Creative
ActivationandClemenger
Field Marketing. We partner with leading brands and retailers to drive sales, improve customer experiences, and deliver exceptional in-store execution through merchandising, sales teams, brand activations, training, mystery shopping, and audit services.
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Job Description
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We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the Program Executive for our client Coty, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
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Coty is a global leader within the beauty industry and their
unrivalledportfolio
includes some of the most coveted brands in the categories of Colour Cosmetics and Skin & Body Care including Covergirl, Max Factor, Rimmel, Sally Hansen and many more.
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*Please note: This is a Maternity Leave cover contract for 12 months.
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An attractive total salary package is on offer
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Ongoing training and support
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Excellent company culture
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Primary Responsibilities
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Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
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Communication management and supervision of client and field priorities
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Ensure timelines agreed between client and field team are adhered to
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Effective communication between client and field team to ensure desired outcomes are met
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Work closely with the ProgramManager to develop and implement minimum reporting standards
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Understand patterns and risks in data and provide insights to Account Manager
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Manage Web based reporting site
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Present analysis and recommendations on areas of opportunity within the program
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Prioritiestasks and manages time effectively to drive personal productivity
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Assistwith ad hoc management / client requests where needed (store visits / follow up
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Manageclient queries with urgency and is thorough and professional in follow up and communication
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Displayresilience and perseverance when confronted by challenges and setbacks
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Radiatepositivity to influence, build and drive effective relationships
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About You
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Previous experience in a Client or Sales Coordinator role is desired
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Previous field or retail experience will be highly regarded
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You must be confident and highly capable with technology platforms with an advanced understanding of Excel.
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High energy and curious with a naturally ability to problem solve in order to find the right outcome quickly.
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Works positively and manages stress under pressure and to tight timelines.
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Flexible mindset - open to other ideas and able to change direction if required.
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Highly organized with strong attention to detail.
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Natural team player that wants to actively contribute to the team culture and success.
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Customer focused with an understanding of retail or merchandising.
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Must take pride in the clients' brands, the business and the team.
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Good communication, written and verbal.
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Please note only short-listed candidates will be contacted.

📌 Program Executive (New South Wales)
🏢 Clemenger Field Marketing
📍 New South Wales