Location:
Roma
Department:
Customer Experience & Library Services
Compensation:
Fortnightly payment.
Annual salary AUD $72,****** - $72,******
Employment type:
Permanent, Full-Time
Work Arrangement:
On-site
About Maranoa Regional Council:
Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come.
We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.
To be the welcoming, professional first point ofcontact for the community, ensuring consistent access to Council services,information, and support across all channels.
The role provides frontline service for enquiries,transactions, and requests, while also supporting business processes such asfacility bookings.
By combining accuracy with care, the role helps deliverCouncil's "
One Region, One Team
"
vision
, ensuring services areaccessible, well-managed, and trusted.
This position also provides regional relief to othercustomer service centres as required.
Key Responsibilities
Customer Experience &Service; Delivery
Business Support &Facility; Bookings
Digital Services &Records;
Continuous Improvement& Qualified Standards
For full details of this position, please ensure youdownload the attached Position Description, which provides the detailedresponsibilities and required skills, experience and qualifications.
Details:
Permanent, Full-time Position




Maranoa Regional Council Certified Agreement **** - Stream A- Level 3 -
$72,****** per annum
Maranoa locality allowance $***** per fortnight
Work a 9-day fortnight with a Rostered Day Off.
Access Long service leave after seven (7) years
Five weeks of annual leave annually
Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
Three weeks sick leave annually
Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
Discounted Gym Memberships at PCYC and Snap Fitness
Discounted Health Insurance through Bupa
Additional Information
MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.
Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds.
We actively support diversity and inclusion in our workplace
File Name
CUSTOMER EXPERIENCE & LIBRARY SERVICES - Position Description - Customer Service Officer *****).
pdf
#J-*****-Ljbffr

📌 Customer Service Officer - Roma
🏢 Maranoa
📍 Roma