Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts and support customers in financial difficulty. You will work under the Team Leader, Collections & Recoveries to minimise arrears and losses while ensuring compliant, ethical recovery activities.
The role requires experience in banking or mortgage collections, solid communication and negotiation skills, and a proactive, customer-centric approach.
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📌 Delinquency Recovery & Customer Care Specialist (Melbourne)
🏢 Bank Australia
📍 Melbourne
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