Number of Positions Available: 1
ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.
Help people move beyond homelessness and build brighter futures
Why this role matters
At The Salvation Army, we believe everyone deserves a safe place to call home.
We're looking for a passionate and driven ICMI Case Manager to join our Homelessness East team and make a meaningful difference in the lives of people experiencing or at risk of homelessness.
In this rewarding outreach-based role, you'll provide intensive, person-centred support to individuals with complex needs, helping them secure and sustain safe, affordable housing while reducing their reliance on the homelessness service system.
Working alongside clients, you'll empower them to achieve their goals, strengthen community connections, and create lasting positive change.
About the Role
As a Case Manager in Intensive Case Management Initiative (ICMI), you'll work closely with clients through outreach and intensive support sessions, delivering holistic case management that responds to their unique circumstances, vulnerabilities, and aspirations.
You'll develop tailored case and safety plans, coordinate access to specialist services, advocate on behalf of clients, and provide practical support to help people achieve stable housing outcomes.
Reporting to the Team Leader, this is a permanent full-time opportunity, based on-site in Leongatha, VIC.
Conditions Compensation is in accordance with the SCHADS Award Level 5.
How you will make an impact
Deliver intensive, strengths-based case management support to people experiencing or at risk of homelessness.
Develop person-centred case plans, safety plans, and housing action plans that support sustainable outcomes.
Build trusted relationships through regular outreach and ongoing engagement.
Connect clients with community, health, housing, and specialist support services.
Advocate for clients to access the support they need to thrive.
Assess and respond to client risks, needs, and changing circumstances.
Contribute to a safe, inclusive, and supportive environment for all clients, including LGBTIQA+ communities.
What you will bring




A qualification in Social Work, Community Services, Welfare, Community Development, or a related discipline
Demonstrated sector experience, knowledge, and capability gained through previous roles, training, and professional development
Experience working with people experiencing homelessness, housing insecurity, or complex support needs will be highly regarded
Robust interpersonal, advocacy, and case management skills
A genuine commitment to person-centred practice and social justice
A current Victorian Driver's Licence
A current Victorian Employee Working with Children Check
What we offer
Salary packaging up to $15,900 tax-free plus $2,650 meal entertainment benefits
Generous parental leave for primary and secondary carers
Purchased leave options of up to 8 weeks per year
Access to Fitness Passport, Employee Assistance Program and wellbeing initiatives
Ongoing professional development, training and career progression opportunities
Opportunity to experience other Salvation Army programs through additional paid leave
Dedicated Aboriginal and Torres Strait Islander employee support programs and cultural leave provisions
Why Join The Salvation Army?
This is an opportunity to be part of a purpose-driven organisation that is committed to supporting some of the community's most vulnerable people.
Every day, you'll have the chance to create meaningful impact, collaborate with a dedicated team, and help individuals take important steps towards stability, safety, and independence.
If you're passionate about housing, homelessness, and empowering people to achieve lasting change, we'd love to hear from you.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.




The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.
Find more information here.
Check out how we're bringing some more good in the world.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what it's like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a positive cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
#J-*****-Ljbffr

📌 Case Manager - Intensive Case Management Initiative (Icmi) (Victoria)
🏢 The Salvation Army
📍 Victoria