XPT Software Australia Pty Ltd | Contract
HCM Consultant
Melbourne, Australia | Posted on 09/23/2026
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
KeyResponsibilities
Provide L2/L3 functional support for Oracle HCMCloud applications.
Analyze, troubleshoot, and resolve incidents,defects, and service requests within SLA timelines.
Perform impact assessment, configuration changes,testing, and deployment of approved enhancements.
Support Oracle quarterly release analysis,regression testing, and production deployment activities.




Conduct root cause analysis for recurring issuesand recommend permanent solutions.
Collaborate with business users, HR stakeholders,and technical teams to ensure seamless service delivery.
Prepare operational reports, service metrics, andgovernance updates.
Identify opportunities for automation, processimprovements, and service optimization.
Participate in knowledge management activitiesand maintain support documentation.
RequiredSkills
Strong experience in Oracle HCM Cloud ApplicationSupport and Maintenance.
Positive understanding of Incident, Problem, Change,and Service Request Management processes.
Experience working in AMS/Managed Servicesenvironments with SLA-driven support.
Strong troubleshooting, analytical, andstakeholder management skills.
Experience in testing, release management, andquarterly patch validation.
Excellent communication and documentation skills.
#J-*****-Ljbffr

📌 Hcm Consultant (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne