JobYou know the product inside out.
You know how to connect it to a customer's real pain.
And you know how to close.
If that's you — this role was built for you.The MissionAs a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base.
You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio.You are the bridge between what our platform can do and what a customer urgently needs.
You move fast, you go deep, and you close.What You'll DoJob DescriptionDrive Adoption & ExpansionGenerate cross-sell pipeline through consistent outbound engagement into non-managed customer accountsCarry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer baseDemonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needsClose expansion opportunities from demo to signed order, managing a short and decisive sales cycleSupport Account Manager DealsStep into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opensArm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunitiesPartner closely with the AI Sales team when customer conversations extend into AI solutionsBe the Product AuthorityUnderstand and articulate how Simpro Group products integrate with each other and with the customer's existing platformAddress every technical question and concern a customer raises as they evaluate adding new products or featuresGain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are releasedGather customer feedback and relay it to the product team with specificity and commercial contextStay AheadStay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversationBring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategyThis job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.What You'll Bring2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaSDeep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflowCommercially driven — you love finding the cross-sell and you know how to close itStrong communicator — you make complex technology simple and compelling for non-technical buyersSelf-starter with the discipline to manage outbound activity alongside a warm inbound pipelineExperience in field service, trades, or construction software is a significant advantageOur Core ValuesWhile experience in the above areas will be highly considered, it's important to note it will be secondary to the person with the right determination, attitude and compatibility.
Our culture and core values are very key to us:We Are One TeamWe Are Customer CentricWe Are Growth MindedWe Are AccountableWe Celebrate SuccessSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments.
We embrace and support culture diversity and Equal Employment Opportunity.
Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
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Visit simprogroup.com/au/company/careers to learn more about us and our values.We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
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📌 Sales Specialist (Melbourne)
🏢 Simpro
📍 Melbourne