Job Description

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SENIOR CLIENT SERVICES ADMINISTRATOR – NORTH GOLD COAST – ESTABLISHED ACCOUNTING FIRM (JOB ID 1081)

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Are you an experienced Receptionist or Administrator within public practice accounting?

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Do you thrive in a fast-paced professional office where client service, organisation and attention to detail are essential?

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Looking for long-term career stability within a respected accounting firm that values professionalism, reliability and team support?

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Our client is a well-established North Gold Coast accounting practice seeking a polished, proactive and highly organised Senior Client Services Administrator to become the central support person for their busy professional team. This is a pivotal front-of-house and administration role where you’ll manage client interactions, coordinate daily operations and support accountants with essential administrative, compliance and client service functions.

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The Role:

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Manage front desk operations and act as the first point of contact for clients

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Coordinate client appointments, meetings and diary management for the accounting team

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Liaise professionally with clients, accountants, the ATO and external providers

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Prepare, process and send digital forms including Docusign and electronic lodgements

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Maintain accurate client databases, records and documentation systems

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Assist with tax agent administration and client list management

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Support accountants with administrative and compliance-related tasks

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Manage scanning, filing and general office coordination duties

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Provide high-level administrative support within a busy, high-service professional office

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About You:

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Minimum 2+ years’ experience within an accounting practice or professional services administration role

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Corporate presentation with exceptional customer service capability

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Strong written and verbal communication skills with a professional phone manner

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Intermediate MS Word, Excel and Outlook skills

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High attention to detail and accuracy

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Ability to multitask, prioritise and self-manage in a busy workplace

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Calm, proactive and confident supporting high-expectation clients

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Experience with Sage Handisoft, Tax Agent Portal, Xero, MYOB or Quick Books advantageous

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Motivated, organised and seeking a long-term administration career

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What’s On Offer:

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Stable long-term opportunity with a respected, growing accounting firm

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Diverse role across reception, administration, client service and compliance support

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Supportive team culture with approachable leadership and direct Partner access

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Genuine work/life balance and employee advantages

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Strong career development and progression within a growing business

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Exposure to public practice systems and professional services operations

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North Gold Coast location with convenient parking

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Opportunity to become a valued part of a high-performing professional office

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If you are a confident, detail-focused accounting administrator or receptionist seeking a genuine long-term opportunity, this role offers the chance to build a rewarding career within a supportive accounting practice where your professionalism, organisation and client service skills will be highly valued.

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Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

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HOW TO APPLY

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Submit your résumé and application letter now by clicking the 'Apply To This Job' button.

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/n For confidential discussion regarding this and other positions, we invite you to contact us directly on 07 5573 4215.

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Confidentiality is assured – Your application will be handled according to our Privacy Policy:

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Protecting the privacy of candidates, clients and other users

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📌 Senior Client Services Administrator - North Gold Coast - Established Accounting Firm
🏢 CDMGURU
📍 Gold Coast