About us

We are a fast-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team — someone with a positive attitude, strong administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities

- Ensure the office runs efficiently and effectively on a day-to-day basis

- Manage office supplies and general office requirements

- Handle enquiries professionally and courteously, escalating to management only when necessary

- Provide general administrative support across various areas of the business as required

- Answer and direct phone calls and emails in a professional manner

- Oversee the client onboarding process, ensuring a seamless and positive experience for new clients

- Update the CRM with client activities and relevant information

- Maintain and organise filing systems, both physical and digital

- Assist with coordinating events, meetings, and internal communications

- Perform basic bookkeeping functions, including reconciliations, invoicing,



accounts receivable and accounts payable

- Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence

- Report directly to the Office Manager

About you

- Strong written and verbal communication skills

- Experience using Microsoft Office, Xero accounting software, and Zoho CRM

- Comfortable working with phone platforms and logging call data

- Excellent organisational skills and attention to detail

- Able to multitask, prioritise, and pivot when required

- Eager to learn and adapt in a rapid-paced environment

- Able to work both independently and as part of a team

- A positive, can-do attitude with a passion for delivering great results

- A degree or diploma in Business Administration or a related field is preferred, though not essential

Benefits

- Be part of a growing company with exciting opportunities for career progression

- Join a down-to-earth, supportive team that values hard work and success

- Participate in quarterly social events and team-building activities

- Work in a positive and empowering environment with a supportive management structure

How to Apply

Please submit your resume and cover letter outlining why you would be a great fit for the role.

Please note that only shortlisted candidates will be contacted.

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