The Clinic Receptionist is responsible for providing a skilled, welcoming and efficient front-of-house experience for all clients, practitioners and visitors. The role involves managing reception, phones, emails, appointments, client communication and day-to-day clinic operations to ensure the clinic runs smoothly.

Key responsibilities

Welcome and greet clients in a friendly and professional manner

Manage the reception desk and maintain a clean, organised and welcoming reception area

Check clients in and out of appointments

Assist clients with general enquiries, bookings, payments and appointment information

Answer incoming phone calls promptly and professionally

Manage general reception and clinic email enquiries

Book, reschedule and cancel client appointments

Manage practitioner calendars and appointment availability





Assist with new client registrations and ensure client information is accurately recorded

Maintain client confidentiality and handle personal information appropriately

About you

Excellent communication and customer service skills

Friendly, professional and approachable manner

Strong organisational and time-management skills

Ability to multitask in a busy clinical environment

Strong attention to detail

Reliable, punctual and proactive

Comfortable using computers, email and clinic management software

Ability to maintain confidentiality and handle sensitive client information appropriately

Willingness to assist with general clinic duties outside of reception when required

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📌 Receptionist at Health Clinic (Bullatale)
🏢 Health Space Clinics
📍 Bullatale