Customer Support & Spare Parts Sales (Toowoomba Regional)

Customer Support & Spare Parts Sales (Toowoomba Regional)

24 Sep
|
1300 2 stock
|
Toowoomba Regional

24 Sep

1300 2 stock

Toowoomba Regional

Orford Refrigeration is looking for someone to join our small team. This position is permanent full-time. Our current team member will be adaptable and willing to undertake a number of diverse tasks.

The candidate will fit the following criteria

must be prepared to comply with all Policy and Procedure and work in accordance with any legal, regulatory or other mandatory obligation

You agree that during your employment with Orford Refrigeration and during the hours you are at work, you will devote the whole of your time and attention and abilities to the business of Orford and will use your best endeavour to promote and protect the general interests and welfare of the business of Orford.

You agree to carry out any lawful and reasonable request/orders of Orford to the best of your skill and ability.

must be capable of lifting

must have reasonable computer skills and willing to learn new computer systems as required

must be neatly presented

work well in an office environment

work well in a workshop environment





professional and friendly to customers and suppliers

must be prepared to participate in all aspects of the business including being familiar with our website, catalogue, products

must have good computer skills

The role includes

Take Customer phone calls

Assist customer with their enquiries

Managing the warranty processes including following up on any outstanding warranty work

Provide customer quotes, convert to invoices and email to customers

Use the company Reckon system to its fullest extent

Pick, pack and ship spare parts

Notify the team when stock shortages may occur

Function as a product champion

Cover the tasks of other team members when required

Participating in Asset Management of fleets of commercial refrigerators situated around Australia. Orford supplies commercial refrigerators to a number of international companies and provi

Orford Refrigeration will provide uniforms

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📌 Customer Support & Spare Parts Sales (Toowoomba Regional)
🏢 1300 2 stock
📍 Toowoomba Regional

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