Air Industries Air Conditioning is looking for a friendly, organised and confident Administration Assistant to join our team. Based in Hornsby, we are a busy and growing air conditioning company servicing residential and commercial customers throughout Sydney. This role combines administration, customer service and social media responsibilities with plenty of variety.
Key responsibilities
Answering incoming phone calls and assisting customers
Booking and coordinating service calls and installations
Managing emails and general customer enquiries
Liaising with our technicians and customers throughout the day
General administration and data entry
Following up customers, quotes and outstanding jobs
Assisting with invoicing and other office duties
Updating customer and job information in our systems
Creating and scheduling content for our social media pages
Taking ideas, photos and videos from our team and turning them into engaging posts
About you
Friendly, confident and comfortable speaking with customers
Well organised and able to manage multiple tasks
Reliable and takes ownership of their work
Comfortable using computers and learning new systems
A valuable communicator with strong written English
Confident using social media platforms such as Instagram and Facebook
Creative and able to come up with ideas for posts, reels and other content
Happy working both independently and as part of a team
Previous administration, reception or customer service experience would be highly regarded
Experience within the trades, construction or service industry would be an advantage but is not essential
About us
Air Industries Air Conditioning is a busy and growing air conditioning company servicing residential and commercial customers throughout Sydney. We are a friendly, established local business where your role genuinely makes a difference to the day-to-day running of the company.
Hornsby-based office
Potential for work-from-home flexibility once established in the position
Training in our systems and processes
Opportunity to develop the role as the business grows
A relaxed but professional team environment
#J-18808-Ljbffr
📌 Administration & Social Media Coordinator (Hornsby Shire)
🏢 Air Industries Air Conditioning
📍 Hornsby Shire
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.