Administration Support Officer - NSW Trustee & Guardian | Newcastle Location: Newcastle West, NSW
Pay Rate: $41 per hour + super
Contract: ASAP - 30 October 2026, with possibility of extension
Hours: Monday to Friday, 9:00am-5:00pm
Work Arrangement: 100% onsite - no WFH
APG Workforce is seeking an experienced Administration Support Officer to join NSW Trustee & Guardian within the Proactive Customer Management team in Newcastle.
This role provides administrative support to the Estate Management Division, including managing shared inboxes, maintaining customer and stakeholder information and supporting the delivery of quality financial management services.
About the Role Your responsibilities will include:
- Managing enquiries from customers and stakeholders and providing appropriate information or referrals
- Providing general administrative support including data entry and word processing
- Preparing correspondence, meeting papers and minutes
- Maintaining electronic records and files
- Managing phone and email enquiries in a high-volume environment
- Assisting with meetings, events, projects and research
- Completing administrative tasks in accordance with established policies and procedures
About You We are looking for someone with solid administration and customer service skills who is confident working in a busy environment. You will be organised, professional and able to communicate effectively with a range of customers and stakeholders, including when dealing with sensitive or complex enquiries.
You must be computer literate with the ability to quickly learn new systems and applications .
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📌 Administration Support Officer - Government (Newcastle City Council)
🏢 Apg Workforce
📍 Newcastle City Council
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