NDIS Support Worker - Supported Independent Living

Our Voice Our Choice Pty Ltd – Thornton NSW

We are looking for a professional, caring, reliable and positive NDIS Support Worker to join our team.

Your role will be to provide high-quality, person-centred support that enables participants to live with choice, independence, dignity and respect. You will become an important part of the participant's support network and will help them achieve their individual goals and enjoy greater participation in their community.

Key responsibilities

Providing person-centred support based on each participant's individual needs and goals

Supporting participants to develop and maintain independence

Assisting with community participation and social activities

Supporting daily living activities where required

Building positive and respectful relationships with participants and their families

Promoting participant choice, control and dignity

Maintaining professional boundaries at all times

Recognising and responding appropriately to safeguarding concerns

Protecting participants from abuse, neglect, exploitation, discrimination and harm

Following participant support plans, risk assessments, policies and procedures

Completing accurate progress notes and required documentation.

Reporting incidents, hazards, concerns and changes in participant circumstances promptly.

Maintaining confidentiality and privacy.

Working collaboratively with families, support coordinators, allied health professionals and other members of the participant’s support network.

Representing the organisation professionally within the community.

About you

We are looking for someone who:

Genuinely enjoys helping people

Treats every participant with dignity, kindness and respect





Understands that every person is an individual

Is committed to safeguarding participants from abuse, neglect and harm

Is reliable and takes responsibility for their work

Maintains professional boundaries

Can work independently but is also a solid team player

Is happy, positive and approachable.

Is professional while still being fun to work with.

Builds strong relationships within the community.

Takes pride in representing the organisation.

Is willing to learn and develop their skills

Brings a positive attitude to the workplace.

Understands the importance of following NDIS requirements and organisational policies

NDIS Worker Clearance or willing to obtain

First Aid Certificate or are willing to obtain

Current Australian Driver’s License

Experience in the NDIS and/or SIL environment

Flexability to work Sleepovers/Days/Weekends. We are a 24 hour service, 7 days a week

Our Culture

We want our workplace to be somewhere people want to come to work.

We believe in:

Work-life balance
Your work is important, but so is your life outside work.

Respect
We respect our participants, our staff, their families and our professional partners.

Teamwork
We help each other rather than working in silos.

Accountability
We take responsibility for what we do and how we support people.

Professionalism
We expect high standards while maintaining a friendly and supportive environment.





Fun
We believe you can be professional and still have a laugh, enjoy your work and be someone others enjoy being around.

Community
We want to build an organisation that has an excellent reputation in the community because of the quality of people we employ and the way we treat people.

We Reward Our People

We recognise that our staff are one of the most important parts of our organisation.

Where applicable and subject to company policies and employment arrangements, we offer opportunities for:

Annual service bonuses recognizing ongoing commitment and service

Performance and achievement bonuses where applicable

Employee satisfaction and recognition bonuses

Recognition for outstanding contribution to participants and the organisation

Training and professional development opportunities

A supportive management team

A workplace that values work-life balance

The Person We Want

We aren’t necessarily looking for someone who has the longest resume.

We are looking for someone with the right attitude.

Someone who can walk into a participant’s home and make that person feel respected.

Someone who can work alongside their colleagues and make the team stronger.

Someone who can represent our organisation in the community with professionalism and pride.

Someone who can work hard, have a laugh, support their teammates and still understand the responsibility that comes with working with vulnerable people.

If that sounds like you, we’d love to meet you.

We are not too big to know our people.
We are not too small to have big expectations.
And we are never too busy to care.

Come and be part of a team where people matter.

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📌 NDIS Support Worker - Supported Independent Living (Maitland)
🏢 Our Voice Our Choice
📍 Maitland