ADMINISTRATION OFFICER - SUMMER SUPPORT TEMP ROLE

An Administration Officer to join our team over the busy Summer period. You will work alongside the existing admin team, providing additional support where needed, to help ensure things run smoothly when we are at busiest. The role will be a diverse support role and is a outstanding short-term opportunity for someone who enjoys a busy environment, is confident dealing with customers and is happy to jump in and help wherever needed.

Key responsibilities may include

Answering incoming calls and customer enquiries

Booking customer servicing and installs

Assisting with scheduling

Responding to emails and online enquiries

Updating customer and job information

Supporting the quoting team with building job cards and sending quotes

Liaising with customers and field team

Data entry and monitoring of job statuses

Providing additional support as required

About you

Previous administration or reception experience highly regarded





Must have experience in Microsoft office suite and Google docs suite

A friendly and professional phone manner

Strong customer service and communication skills

Good computer and data entry skills

Strong organisation and attention to detail

The ability to prioritise tasks in a busy environment

Confidence learning new systems and processes

A flexible, positive and team focused attitude

HVAC experience or Service M8 familiarity will also be highly regarded

About us

Too Hot To Handle is a locally owned Geelong business specialising in heating, cooling and hot water services across Geelong, Ballarat and Melbourne. Over ten years, we have grown from a small local operation into a busy team of qualified tradespeople and office staff. We are proud of the reputation we have built for quality workmanship, great customer service and a friendly, down-to-earth team culture.

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📌 ADMINISTRATION OFFICER - SUMMER SUPPORT TEMP ROLE (Geelong)
🏢 Too Hot To Handle
📍 Geelong