Step into a role where confidence, personality, and leadership come together. As a key leader in the store, you'll set the tone for exceptional customer experiences, drive sales through genuine connection, and support your team to deliver the high-energy, welcoming atmosphere the brand is known for. After initial training you will be working solo so must be confident.

Key responsibilities

- Set the tone for exceptional customer experiences
- Drive sales through genuine connection
- Support your team to deliver a high-energy, welcoming atmosphere
- Work unsupervised and independently
- Understand KPIs and drive to achieve them
- Handle customer complaints and conflict resolution
- Maintain continuity across all stores and keep customers feeling welcome and warm




- Adapt to a changing work workplace and flexible hours
- May be required to work at other stores at times

About you

- 18+ years old
- Availability weekdays and weekends essential
- Ability to work unsupervised and independently
- POS system experience (Retail Express preferred)
- Familiar with Point-of-Sale systems (POS), MS Office, Google Sheets
- Reliable transportation is a requirement
- Ability to prioritize workflow, implement time management and meet deadlines
- High level of oral and written communication skills

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📌 Team Leader (Newcastle City Council)
🏢 Flirt Adult Store
📍 Newcastle City Council