For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s; for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you.

- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
- Competitive remuneration and commission structure to recognise our team for their effort
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
- Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
- We offer 12 weeks of paid parental leave for all eligible team members.
- Invitations to supplier events and galas.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.

Job Description

Join the team in our e&s; Blackburn showroom and bring our customers’ dream kitchens, bathrooms and laundries to life. As a key member of our sales team, you’ll deliver first-class service by pairing deep product knowledge with tailored solutions for every customer who walks through our doors.





This is a 0.8FTE permanent part-time role (4 days per week). Your rostered days will be Friday-Monday. Please only submit an application if working Friday-Monday regularly suits your circumstances.

This role involves:

- Consulting with customers to understand their needs, then recommending the perfect kitchen, bathroom and laundry solutions.
- Managingthe customer journey end-to-end — from quotation through to sale, coordinating delivery and installation, and following up to ensure satisfaction.
- Building and maintaining exceptional customer relationships — at e&s;, we create customers for life.
- Staying up to date with product and systems knowledge through our comprehensive training and support.
- Contributingto a positive, high-performing team setting (and have some fun along the way!).

Qualifications

- Someone who genuinely connects with people and can guide them through their purchase journey.
- A natural ability to identify opportunities and confidently drive sales outcomes.
- Experience in a customer-focused role — retail, real estate, automotive, travel and similar backgrounds have all thrived here.
- Strong self-management skills — able to prioritise, multi-task and adapt in a fast-paced environment.
- A team-oriented mindset with great communication skills, both written and verbal.
- Proficient computer skills and confidence in learning new systems.

Additional Information

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!

#J-18808-Ljbffr

📌 Sales Consultant (Melbourne)
🏢 JB Hi-Fi
📍 Melbourne