Multiple Positions Available: Casual, Part-Time, Full-Time

Be Part of Our Exciting New Chadstone Store Opening

A new chapter for POP MART is coming to Chadstone.

In late November, we're relocating into an incredible new flagship-style store within Chadstone Shopping Centre , creating a larger, more immersive retail experience for our customers and collectors.

This is a unique opportunity to join the team during an exciting period of growth, help launch one of POP MART Australia's most significant stores, and be part of building something truly special from day one.

Whether you're passionate about customer service, collectibles, pop culture, or simply want to work in one of Melbourne's most exciting retail environments, we'd love to hear from you.

Why You'll Love Working at POP MART

Join the team opening our exciting new flagship-style Chadstone store

Work with products customers genuinely love - collectors, fans and families

Weekly new releases keep every day exciting and quick-moving

Clear career progression opportunities within a growing business

Job security with a rapidly expanding global brand

Monthly product incentives (post-probation)

Supportive, energetic and inclusive team culture

What You'll Do

Deliver Great Customer Experiences

Engage customers confidently and provide friendly, energetic service

Share product knowledge and introduce new collections

Support sales through upselling and cross-selling opportunities

Maintain Store Standards

Replenish stock and maintain visual merchandising standards

Support deliveries, stock counts and inventory accuracy

Keep the store clean, organised and customer-ready

Support Daily Store Operations

Process transactions accurately through POS systems

Follow store procedures and loss prevention standards





Support product launches and peak trading periods

Our Ideal Candidate

Customer-focused, energetic and approachable

Passionate about pop culture, collectibles or fandom-led brands

Genuinely interested in POP MART products and character IPs

Thrives in fast-paced retail environments

Takes initiative and maintains high standards

Reliable, positive and a great team player

Excited to be part of our new Chadstone store opening

Full-Time Availability Requirements

This is a permanent full-time position averaging 38 hours per week.

Flexible availability across all 7 days is required.

Typical rosters include weekends, late-night trading and public holidays.

We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.

Availability throughout our peak trading season (November to January) is essential.

Part-Time/Casual Availability Requirements

This is a permanent part-time position.

Availability to work 3–4 days per week is required.

Applicants must be available to work at least one weekend day and one late-night trading shift each week.

Rosters are planned in advance to support consistency and work-life balance.

Flexibility to support business needs, peak trading periods and major product launches is expected.

Availability throughout peak trading periods, including November to January, is essential

Highpoint store requirements: Mondays, Thursdays and at least one weekend day

Employment Requirements

Full permanent working rights in Australia required

Must be able to commit to availability requirements

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📌 Sales Associates - Chadstone (Melbourne)
🏢 POP MART OCEANIA
📍 Melbourne