Coordinator, Customer Experience - Shape CX Strategy (City of Randwick)

Coordinator, Customer Experience - Shape CX Strategy (City of Randwick)

24 Sep
|
Randwick
|
City of Randwick

24 Sep

Randwick

City of Randwick

Randwick City Council's Corporate Planning and Performance team is seeking a Coordinator Customer Experience to lead the council's CX improvement program, acting as an internal consultant on customer experience strategy, digital channels, service design and cultural change.

You will work across Customer Service, IMT and operations to redesign journeys, implement self-service options, build customer insight capabilities and measure performance, helping teams adopt a customer-first mindset and

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📌 Coordinator, Customer Experience - Shape CX Strategy (City of Randwick)
🏢 Randwick
📍 City of Randwick

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