Westmead Hospital in NSW seeks a Patient Experience Manager (Permanent Full Time) to provide strategic leadership across complaints management and patient advocacy. You will collaborate with executive leaders and clinical teams to strengthen patient experience outcomes and drive continuous improvement in a leading tertiary hospital.
Responsibilities include leading the complaints process, coordinating responses, championing consumer rights, mentoring staff, and reporting patient experience data
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📌 Senior Patient Experience Leader | Quality & Advocacy (Sydney)
🏢 NSW Health
📍 Sydney
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