Senior BA, Complaints & Estates Transformations (Sydney)

Senior BA, Complaints & Estates Transformations (Sydney)

24 Sep
|
Xpt Software Australia
|
Sydney

24 Sep

Xpt Software Australia

Sydney

XPT Software Australia is seeking a Senior Business Analyst focused on Complaints to evaluate downstream impacts of the UNITE transformation initiatives within the Complaints business in Customer Production and Support.

You will define business requirements, support Agile delivery teams, and drive business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.

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📌 Senior BA, Complaints & Estates Transformations (Sydney)
🏢 Xpt Software Australia
📍 Sydney

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