We're partnering with a leading Australian law firm looking to bring on a Senior Business Analyst to work across their core practice management and document systems. A hands‑on role owning how those platforms run and evolve, working closely with the business to improve the way they support the firm day to day.

The Opportunity

- Own the day to day running of the firm's practice management and document platforms, including configuration and changes
- Gather requirements from across the business and turn them into a transparent, prioritised pipeline of work
- Deliver enhancements, upgrades and integration work, through to UAT and release
- Act as the first point of contact for system issues and change requests
- Identify where processes are creating friction for users and put fixes in place
- Support reporting and data quality across both platforms




- Work with vendors on support, changes and platform roadmap

What We're Looking For

- Experience as a Business Analyst or similar inside a law firm or professional services business
- Hands‑on experience with a legal practice management system such as Elite 3E or Aderant
- Exposure to document management platforms such as iManage or NetDocuments
- Good understanding of how matters run, including billing and document processes
- Comfortable with SQL and reporting tools such as Power BI or SSRS
- Experience delivering system upgrades and enhancements, including requirements and UAT
- Strong communicator across technical and business audiences

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📌 Senior Business Analyst (Sydney)
🏢 Excolo
📍 Sydney