Aviation Customer Advocacy Specialist (Melbourne)

Aviation Customer Advocacy Specialist (Melbourne)

24 Sep
|
Jetstar Airways
|
Melbourne

24 Sep

Jetstar Airways

Melbourne

Jetstar Airways Pty Ltd in Melbourne is seeking a Customer Advocacy Specialist to manage escalated cases end-to-end, balancing customer outcomes with cost and risk. You’ll work across teams to resolve issues with solid investigations and clear, timely communication.

Key responsibilities include handling executive, regulatory and high-risk complaints, using case management systems, and providing insights to improve customer experience.

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📌 Aviation Customer Advocacy Specialist (Melbourne)
🏢 Jetstar Airways
📍 Melbourne

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