Probe CX in Melbourne is seeking a QA Agent to audit customer interactions across calls, live chat, and email, ensuring accuracy, brand consistency, and regulatory compliance.
You will review and score interactions, administer reporting, and participate in calibration sessions, with hybrid work and full training provided.
The role requires attention to detail, solid communication, and the ability to work autonomously toward KPIs in a supportive team.
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📌 Quality Assurance Specialist - Hybrid, Training Included (Melbourne)
🏢 Probe Group
📍 Melbourne
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