Student Complaints & Appeals Specialist (Hybrid) (Sydney)

Student Complaints & Appeals Specialist (Hybrid) (Sydney)

24 Sep
|
TorrensUniversity Australia
|
Sydney

24 Sep

TorrensUniversity Australia

Sydney

Torrens University Australia – Surry Hills NSW is seeking a Student Complaints Officer to support the Student Complaints Manager in managing a high-volume caseload of student complaints and appeals, including matters relating to academic integrity and generative AI.

You’ll investigate complaints, assess evidence, prepare explicit case summaries and recommendations, and draft outcome correspondence in plain English.

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📌 Student Complaints & Appeals Specialist (Hybrid) (Sydney)
🏢 TorrensUniversity Australia
📍 Sydney

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