NOC Contact Centre Specialist – Cloud & Incident Tech (New South Wales)

NOC Contact Centre Specialist – Cloud & Incident Tech (New South Wales)

24 Sep
|
Optus
|
New South Wales

24 Sep

Optus

New South Wales

Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a large government client. You will own escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability and exceptional customer experience.

Your day-to-day includes delivering technical support for Cloud Contact Centre environments, updating ServiceNow records, and executing complex

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📌 NOC Contact Centre Specialist – Cloud & Incident Tech (New South Wales)
🏢 Optus
📍 New South Wales

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