Welcome to W cosmetics — Your Beauty Wonderland

At W Cosmetics, we’re more than a beauty retailer — we’re a destination. We curate globally sought‑after, trend‑led beauty, with a distinct focus on innovation from Japan and Korea.

We’re seeking a confident Store Manager to lead Pacific Fair — setting the tone, building a standout team, and establishing W cosmetics as a must‑visit beauty destination.

This is your opportunity to bring something new to life and make your mark as we grow.

Why You’ll Love Working with W cosmetics

- Enjoy generous staff discounts across our global portfolio of beauty brands

- Be part of a fast‑growing beauty destination with exciting new store openings

- Thrive in a high‑energy, dynamic environment where your leadership truly makes an impact

- Unlock career growth and development opportunities as we continue to expand

- Stay ahead of trends with ongoing training across your favourite beauty products

- Earn more with performance‑based bonuses and commission incentives

- Join a supportive, inclusive culture that celebrates ambition, authenticity, and growth

About the Role

As a Store Manager , you’ll have full ownership of your store’s success — leading day‑to‑day operations, driving strong commercial results, and delivering a consistently outstanding customer experience.

You’ll lead by example, act as a Brand Ambassador , and build a high‑performing, customer‑first culture while maintaining strong operational and financial standards.

What You’ll Be Doing





- Leading end‑to‑end store operations with a Customer First mindset

- Driving sales performance, KPIs, and commercial results

- Recruiting, onboarding, coaching, and developing high‑performing teams

- Leading rosters, payroll accuracy, and performance management

- Setting the benchmark for customer experience, VM, and store presentation

- Managing stock accuracy, loss prevention, and inventory control

- Executing promotions, campaigns, and in‑store initiatives

- Ensuring compliance with company policies, safety standards, and financial procedures

- Liaising with centre management and external partners

- Acting as a hands‑on Brand Ambassador on the shop floor

What You’ll Bring

- Proven experience as a Store Manager or senior retail leader

- A solid track record of driving sales and team performance

- Solid understanding of retail operations, stock control, and financial processes

- Confident leadership, decision‑making, and problem‑solving skills

- Excellent communication and stakeholder management capability

- A genuine passion for beauty, trends, and premium customer service

- A professional, confident presence aligned with the W cosmetics brand

Ready to Lead the Future of Beauty?

If you’re a Store Manager who thrives in fast‑paced retail, loves developing teams, and wants to grow with a standout beauty brand — we’d love to hear from you.

W cosmetics is committed to creating an inclusive and diverse workplace and welcomes applications from all backgrounds.

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📌 Store Manager | Pacific Fair (City of Gold Coast)
🏢 W Cosmetics
📍 City of Gold Coast