Epiphany Training + Consulting – Rydalmere NSW

Job Purpose

The HSEQ Advisor will work alongside the National HSEQ Manager and play a key role in strengthening Retro Traffic's safety culture across the NSW and Queensland operations, with a particular focus on end-to-end management of Workers Compensation and Return to Work (RTW).

Key Responsibilities

- Manage Workers Compensation claims end to end, including early intervention, injury management and Return to Work planning and case strategy.
- Build and manage relationships with injured workers in a manner that is supportive, objective and commercially disciplined.
- Liaise with insurers, claims agents, rehabilitation providers, treating practitioners and other external stakeholders.
- Manage certificates of capacity, suitable duties and RTW plans, maintaining clear documentation, timelines and file notes.
- Understand and assess claim liability, escalating matters requiring specialist advice where appropriate.
- Analyse injury and claims trends to help reduce injury frequency and claim duration/cost.
- Support the ongoing development and maintenance of the HSEQ Management System.
- Investigate incidents, hazards and near misses, identifying root causes and ensuring corrective actions are completed.




- Develop and review SWMS, Safe Operating Procedures, toolbox talks and safety communications.
- Conduct internal audits and assist with external ISO re-certification audits (9001, 14001, 45001).
- Monitor corrective actions, NCRs and compliance registers.
- Analyse HSEQ data and prepare reports for management.
- Support site inspections, deliver inductions and assist with HSEQ training initiatives.
- Build strong working relationships with operational teams, clients and external stakeholders.

Qualifications and Competencies

- Experience in an HSE Advisor, Safety Advisor, HSEQ Coordinator or similar role.
- Demonstrated experience managing Workers Compensation claims and Return to Work processes end to end.
- Knowledge of Australian WHS legislation.
- Experience working within ISO-certified management systems (9001, 14001, 45001).
- Solid incident investigation and reporting skills.
- Confidence to challenge or escal... etc...
- Excellent communication and stakeholder engagement skills across all levels of the business.
- Current driver's licence and willingness to travel across NSW and Queensland sites.

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📌 HSEQ Advisor (Sydney)
🏢 Epiphany Training + Consulting
📍 Sydney