The Team Leader oversees the day-to-day operations and the future growth and development of The Mental Health Hub Goulburn. This includes leading stakeholder engagement, project management of quality improvement and service development activities. The Team Leader may provide clinical supervision and maintain their own client load.

Key accountabilities include:

Mental Health Expertise: Deep knowledge and understanding of mental health disorders, treatment modalities, and best practices in the field. Stay updated with the latest research and advancements in mental health care.

Program Development and Management: Ability to design, develop, and implement comprehensive mental health programs that meet the needs of the target population. Manage program budgets, set goals and objectives, and track progress.

Strategic -Planning: Develop strategic plans for the mental health service, aligning organizational goals with community needs. Identify areas for growth and improvement and implement strategies to achieve long-term objectives.

Team Leadership: Effectively lead and manage a multidisciplinary team of mental health professionals, including psychologists, Mental Health Social Workers, Mental Health Nurses, or Aboriginal Health Workers. Foster a positive and inclusive work environment, provide guidance, and promote professional development. Conduct supervision with practitioners of the Psychological Therapies program.

Remuneration negotiable based on qualifications, skills, experience and value-add;

Professional, community-focused and person-centered team culture;

Annual Training, Learning and Development Plan including a generous yearly CPD budget and external supervision stipend;

Salary Sacrifice Packaging $15,900 tax free;

Employee Assistance Program (EAP)

Qualifications as a Psychologist, Social Worker, Counsellor, or other allied health qualifications as relevant and registration with the relevant registration body e.g.,



the Psychology Board of Australia (AHPRA), or Australian Association of Social Workers, or the Psychotherapy and Counselling Body of Australia (PACFA)

Current Working with Children Check number and valid Police Check.

A minimum 3 years’ (FTE) clinical experience working with a variety of mental health presentations across the lifespan.

Excellent knowledge of evidence-based and trauma informed practice.

Strong interpersonal skills to support a team of clinicians and non-clinical staffand undertake proactive liaison with relevant stakeholders.

High level organisational skills, including an ability to undertake a range of diverse tasks and manage competing deadlines.

Excellent written and verbal communication skills, and problem-solving skills.

Demonstrated experience working within a multidisciplinary team.

Demonstrated capacity to implement principles of reflective practice and self-care within a team.

Demonstrated experience in developing new service models and/or growing services, including contributing to applications for funding.

Demonstrated experience in project management and health service evaluation.

About the Charity – Family Services Australia (FSA)

Join a dynamic Not for Profit (NFP) ranked eighth (Australia and New Zealand) in the Australian Financial Review (AFR) Most Innovative Companies – NFP, Government and Education sectors.

FSA is at an exciting time in its evolution as a leading NFP community service provider in Australia. Our Employee Satisfaction (ESAT) is at 87.1%, while Client Satisfaction (CSAT)



is currently at 92.8% across our service streams.

Founded in 1992, FSA continues to grow its multi-disciplined services within Australia, having expanded from 2 to 35 sites across SE/SW QLD, Northern and Southern NSW. Our community reach impact has grown from 1,000 Occasions of Service (OoS) P.A. (2016) to more than 156,000 OoS (2024).

FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.

FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritsing self-love, self-care and balance.

If you are committed to achieving this exciting life and career prospect in joining our family at work, please forward a current resume, cover letter and address the selection criteria.

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

Early applications are encouraged!

For any initial inquiries please contact Chelsea Thomas, People & Culture Advisor on ***or email**************@familyservices.org.au.

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.

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📌 Team Leader - Goulburn Mental Health Hub
🏢 Family Services Australia
📍 Goulburn