BLACKROC Contingent Pty Ltd seeks a Head of Client Experience to lead and grow a Client Management function in Australia. You will shape standards, performance, retention, and change, while guiding a team of about 15 Client Managers handling a substantial SME portfolio.
You’ll partner with founders to enhance client conversations, advice and follow-through, leveraging AI and recent ways of working to create a competitive advantage.
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📌 Head of Client Experience & Growth (Brisbane City)
🏢 BLACKROC Contingent
📍 Brisbane City
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