Quality Assurance & Improvement Specialist

Flavour Creations is 100% Australian owned and operated. Founded in Queensland, by Bernadette Eriksen, for over 29 years, Flavour Creations has developed science-backed nutrition products to make nutrition easy, enjoyable, and accessible.

A leading provider of nutrition products for people with a variety of health conditions, including dysphagia (swallowing difficulties), today,Flavour Creations is expanding globallywith trusted names in healthy-living and performance nutritional products.

About the role

We are seeking a detail oriented Quality Assurance Specialist to champion and improve our Food Safety Management System (FSMS). Working under the guidance of our QA Manager, you will be our internal authority on audit preparation, risk management, and site wide food safety engagement.

Key responsibilities:

- Ensure compliance with FSSC 22000, DAFF, Safe Food Queensland (SFQ), Halal, Kosher, and customer standards

- Lead external audits for third party certifications and DAFF/SFQ, managing all subsequent CAPA actions

- Plan and conduct internal audits to evaluate FSMS compliance, identify gaps, and implement corrective actions

- Report on FSMS results, develop performance reviews and communicate to key stakeholders

- Lead food safety continual improvement projects using risk based change management processes ensuring assessments and validations are carried out and documented

- Coordinate the HACCP Team to assess hazards, establish CCP/OPRP, and maintain current hazard control plans

- Manage nonconformities and complaints, facilitate Root Cause Analysis and corrective actions





- Oversee traceability exercises and mock recalls

- Drive food safety culture by training employees at all levels to build companywide awareness

- Manage documentation; author and update FSMS procedures and instructions

About you

The ideal candidate will have:

- Degree in Food Science, Food Technology, or a related technical discipline

- 3-5 years of QA experience within the food manufacturing industry

- Formal HACCP certification and FSSC 22000 / ISO 22000 Internal or Lead Auditor training

- Deep understanding of GFSI schemes, food fraud, and food defence requirements

- Proven technical writing skills and use of RCA tools

- Strong communication skills to work cross functionally and drive site wide improvements

- Proficient in Microsoft Office (Excel, Word, PowerPoint)

- Valid Australian driver's licence, a reliable car, and full Australian work rights.

What we offer

- A supportive, friendly team

- Professional development opportunities

- Competitive remuneration package

- Adaptable working hours to enhance work/life fulfilment

- A paid day off for your birthday

In line with our recognition as a world leader in quality and innovation, we’re similarly respectful of stringent safety requirements and the cultural differences in the world of food and with our people. We highly encourage applications from Australia's First Peoples, the Aboriginal and Torres Strait Islander communities.

Appropriate police and reference checks are conducted for all positions.

Please note: You must have full Australian working rights to be considered for this role.

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📌 Quality Assurance & Improvement Specialist (Brisbane City)
🏢 Flavour Creations
📍 Brisbane City