Townsville Hospital and Health Service is seeking a Patient Feedback Officer to support positive patient experiences across the service. You will coordinate consumer feedback, ensure concerns, compliments and suggestions are addressed in a timely, respectful and person-centred manner.
Working with consumers, staff and service groups, you will promote effective feedback processes and contribute to service improvement initiatives informed by consumer experiences.
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📌 Patient Experience & Service Improvement Advocate (Townsville)
🏢 Queensland Health
📍 Townsville
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