We are seeking an experienced and dependable Administration & Service Coordinator to join our growing, commercial business.

This hands-on and varied role will see you coordinate jobs, communicate with customers and help keep our daily operations running smoothly.

Key responsibilities

- Manage inboxes and respond to customer enquiries and work requests
- Enter jobs into our job-management system accurately
- Schedule appointments, recurring maintenance and urgent call-outs
- Liaise with customers, technicians, suppliers and contractors
- Review and organise technicians’ reports, receipts, photos and completion notes
- Prepare reports and upload documents to customer portals
- Enter supplier invoices and allocate costs to the correct jobs
- Reconcile supplier invoices and monthly statements
- Review weekly timesheets and follow up missing information




- Provide general administrative support to management and the technicians

About you

You will ideally have:

- Experience in administration, scheduling, service coordination or customer service
- Strong organisational and time-management skills
- Excellent attention to detail and accurate data-entry skills
- Professional written and verbal communication
- Confidence dealing with customers, suppliers and technicians
- Experience with job-management or scheduling software
- Valuable knowledge of Microsoft Outlook, Word and Excel
- The ability to work independently and manage changing priorities
- A positive attitude and willingness to learn

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📌 Administration Assistant (Melbourne)
🏢 Clean Air Filtration
📍 Melbourne