Job Type: Permanent position | Full time position

Job Description

Store Manager – Full Time Location: Riverwood, NSW (Shop 7, 247–263 Belmore Rd, Riverwood NSW 2210) Salary: $77,000 – $82,000 per annum + superannuation

Employment Type: Full-time (38 hours per week) ABN:

About the Business

Metro Wireless DX (operated by Mertel Pty Ltd) is an established retail business specialising in mobile phones, telecommunications products, plans, and related services. The business operates in a fast-paced retail environment requiring solid leadership, sales performance, and customer service excellence.

Key Responsibilities

- Manage daily store operations including opening and closing procedures, staff rostering, and coordination
- Supervise, train, and lead retail staff to ensure efficient performance
- Manage store financial performance including profit and loss, budgeting, and cost control
- Set, monitor, and achieve sales targets and key performance indicators (KPIs)
- Develop and implement sales strategies to drive revenue growth
- Manage recruitment, onboarding, and ongoing training of staff




- Conduct staff performance reviews and manage workplace issues in line with company policies
- Oversee inventory control, stock ordering, and stocktake processes
- Liaise with suppliers to ensure timely stock availability
- Ensure high standards of customer service and handle escalated customer issues
- Maintain store presentation and implement promotional activities
- Implement loss prevention and store security procedures
- Ensure compliance with Work Health and Safety (WHS) and company policies

Requirements

- At least 2–3 years of relevant experience in a retail management or supervisory role
- Strong leadership and communication skills
- Proven ability to manage store operations, staff, and sales performance
- Ability to meet sales targets and manage day-to-day retail operations
- Previous experience and knowledge of mobile phones, telecommunications products, mobile plans, and related services is highly preferred

#J-18808-Ljbffr

📌 Store Manager – Full Time (Sydney)
🏢 Metro Wireless Dx
📍 Sydney