Time to step up into a people leadership position? We have a Supervisor - Customer Service chance or what we call a Senior Rental Sales Agent to guide our team of Rental Sales Agents and ensure we are delivering a superior service and product to our customers.Leadership positionFulltime Permanent role (38h pw)5 Weeks of Annual LeaveTraining provided to help you achieve your goals & reach your potentialSupportive, friendly, and caring cultureLarge, stable global organisationOpportunity to grow and move internally within our businessAbout the RoleThe Senior Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.What you’ll doEstablishing customer car rental needs by actively listeningAssist with leadership dutiesReview in detail ABG’s various add on’s and services as to determine what may best suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely, efficient and accurate mannerAnswering customer questions and inquiriesWhat we’re looking forApplicants must have a full and valid driver’s licenceThis is a full-time position and requires availability to work on a rotational roster that includes weekdays,



weekends and public holidaysAbility to work in a fast-paced environment while delivery exceptional customer servicePrevious experience within retail, hospitality, customer service, sales or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationBenefits and PerksCompetitive Rate + loadings/overtime rates + performance Bonuses5 Weeks of Annual LeaveEmployee discounts on car rental across Avis Budget GroupFull training provided to help you achieve your goals & reach your potentialWellbeing programme including discounted life insurance options + discounted health cover + superannuation optionsEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeingAbout Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.CairnsQueenslandAustralia
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📌 Supervisor - Customer Service (Full-Time) (Cairns Regional)
🏢 Avis Budget Group
📍 Cairns Regional