Hybrid Cloud Contact Centre Specialist (Sydney)

Hybrid Cloud Contact Centre Specialist (Sydney)

24 Sep
|
Optus
|
Sydney

24 Sep

Optus

Sydney

Optus in Sydney is seeking a Contact Centre Specialist to deliver high‑quality managed services and technical support across Cloud Contact Centre technologies for a government client.

You’ll operate in a mature ITIL setting, take ownership of escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability, compliance, and exceptional customer experience. On-site role with a 24x7 rotating roster in a 5‑day cycle.

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📌 Hybrid Cloud Contact Centre Specialist (Sydney)
🏢 Optus
📍 Sydney

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