An immediate opportunity exists for a Service Coordinator with robust people skills to take responsibility for the efficient operation of our Service Team based in Brisbane.

HOMAG Group sees itself as the world leading supplier and technology partner in the woodworking industry. HOMAG manufactures plant and machinery for the production of furniture, kitchens, construction elements and prefabricated houses and offers its customers a wide range of services in related areas for production and equipment.

For our VIC operations in Melbourne, we are seeking for a Service Coordinator. The Service Coordinator is a vital and busy role. It is based around communicating externally with customers and internally with other team members as well as providing administrative support.

Prioritise and schedule field Jobs and liaise with Customers and Technicians

Monitor Job progress, adjusting schedules and updating all affected parties.

Prepare and issue Job documentations.





Check documentation from Technicians, initiate further action and update our service database.

Control workflow to and from our remote support unit.

Cooperate with other members of the Service team to maintain cross cover for all roles and continuity of customer service.

Good communication skills and a very positive attitude to providing great customer service are a must.The successful candidate will have solid computer literacy and be self-motivated. The ability to develop good working relationships with the team and our customers is essential as is a strong focus on delivering high quality service.

Ideally you will have experience in a similar role and be a calm efficient and well organised person able to build good rapport with our technical staff and customers.

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📌 Service Co-ordinator VIC (Melbourne)
🏢 Homag
📍 Melbourne