Fix Auto Brisbane - Geebung, QLD
Salary: $65,000-75,000 per year

Fix Auto Brisbane is a professional collision repair workshop with a robust focus on quality, customer care, and service efficiency. We are looking for a Customer Service Officer who can deliver outstanding service and provide essential office support to keep our operations running smoothly.

This role is ideal for someone who is organised, friendly, proactive, and confident dealing with customers both in person and over the phone.

Customer Service Operator - CSO

Fix Auto Brisbane - Geebung, QLD
Salary: $65,000-75,000 per year

Fix Auto Brisbane is a professional collision repair workshop with a strong focus on quality, customer care, and service efficiency. We are looking for a Customer Service Officer who can deliver outstanding service and provide essential office support to keep our operations running smoothly.

This role is ideal for someone who is organised, friendly, proactive, and confident dealing with customers both in person and over the phone.

About the Role

- Greeting customers, suppliers and visitors in a friendly and professional manner

- Managing incoming calls, emails and walk-in enquiries

- Scheduling appointments and updating customers on repair progress





- Maintaining a welcoming and tidy reception area

- Handling administrative tasks such as filing, scanning, job sheets and data entry

- Assisting with purchase orders, office supplies and general office organisation

- Supporting workshop and office management with day-to-day coordination tasks

What You'll Bring

- Has experience in customer service, administration or reception

- Communicates clearly and professionally

- Is organised and can manage multiple tasks at once

- Works well both independently and as part of a team

- Has strong attention to detail and accurate data entry skills

- Is comfortable using Microsoft Office and computer-based systems

- Maintains professionalism and a positive attitude under pressure

Experience within automotive or similar service industries is an advantage, but not essential.

Why Join Us

- Full-time stable role with consistent workflow

- Supportive, collaborative team environment

- Opportunities to learn and develop within the collision repair industry

- Professional and well-established brand

Salary

$65,000 - $75,000 per year (commensurate with experience)

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📌 Customer Service Officer - CSO (Brisbane City)
🏢 Fix Auto Collision - Brisbane
📍 Brisbane City