24 Sep
|
Optura
|
Melbourne
Third Wave BBQ is looking for an experienced and motivated Front of House Supervisor to join our Albert Park restaurant. This is an excellent opportunity for a confident hospitality professional who enjoys leading a team, delivering exceptional service and working in a fast-paced environment.
Front of House Supervisor
Third Wave BBQ – Albert Park
Third Wave BBQ is an equal-opportunity employer and welcomes applications from people of all backgrounds.
Key Responsibilities
- Lead, support and motivate the front-of-house team.
- Coordinate daily service and allocate staff responsibilities.
- Train and onboard new team members.
- Maintain high standards of customer service, presentation, hygiene and safety.
- Resolve customer concerns promptly and professionally.
- Complete cash reconciliation and report any discrepancies.
- Monitor stock levels, check deliveries and assist with stocktakes.
- Support sales targets through team coaching and upselling.
- Assist with rostering, labour management and restaurant operations.
- Lead the venue effectively when senior management is unavailable.
About You
- Previous experience as a restaurant supervisor or in a similar hospitality leadership role.
- Strong leadership and communication skills.
- A positive, professional and customer-focused attitude.
- Ability to remain organised and calm during busy service periods.
- Reliable, proactive and confident when solving problems.
- Understanding of food safety, workplace safety and hospitality service standards.
- Availability to work evenings, weekends and public holidays as required.
- A current RSA certificate.
What We Offer
- Market-competitive salary and performance-based incentives.
- Ongoing training and career-development opportunities.
- A supportive and collaborative workplace.
- Flexible scheduling.
- Staff discounts on Third Wave BBQ food.
#J-18808-Ljbffr
📌 Front of House Supervisor (Melbourne)
🏢 Optura
📍 Melbourne