Level 1 Help Desk Technician — Growth & Flexible Hours (The Hills Shire)

Level 1 Help Desk Technician — Growth & Flexible Hours (The Hills Shire)

24 Sep
|
Accucom Systems Integration
|
The Hills Shire

24 Sep

Accucom Systems Integration

The Hills Shire

Accucom is seeking a Level 1 IT Support specialist to join our MSP team in NSW. You will handle Level 1 tickets via phone, email, and portal, troubleshoot Windows and 365 environments, and onboard/offboard users.

You'll work with senior engineers, document issues, and escalate complex problems. The role emphasizes customer service, accuracy, and teamwork in a quick-paced IT environment with steps towards Level 2/3 roles.

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📌 Level 1 Help Desk Technician — Growth & Flexible Hours (The Hills Shire)
🏢 Accucom Systems Integration
📍 The Hills Shire

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