We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.
About the role
This is an exciting opportunity to join the Reece Actrol branch in Laverton as a Retail Assistant (known as Branch Staff), with the potential to being appointed into a leadership role with accelerated training. The training consists of tailored programs and initiatives, such as shadowing at multiple metro sites with senior leaders and expediting Reece specific systems training.
Retail Assistants are known as a Trade Counter Assistant at Reece and as part of the team in Port Melbourne, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
A typical day involves:
Providing customer service and information about products
Providing quotes both in person and over the phone
Undertaking pick packing and stock control activities
Help keep the branch tidy and safe
Continue upskilling with tailored on the job training initiatives
We’d love to hear from you if you’re someone who:
Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
Can pick orders, maintain shop floor displays and ensure information provided is accurate
Can use a computer and is happy to learn current systems
Wants to develop their career - either locally or within the broader network.
Our perks and benefits:
Performance based bonuses
Continuous learning and development programs to support your career goals
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.