Software Support & Solutions Specialist (Junior) (Sydney)

Software Support & Solutions Specialist (Junior) (Sydney)

24 Sep
|
Meshed Group
|
Sydney

24 Sep

Meshed Group

Sydney

Meshed Group is seeking a Junior Software Support Consultant to join the Service Delivery Team in Sydney. You will handle initial support inquiries via phone, email, and Zendesk, categorise tasks, and assign to the appropriate resource. The role emphasizes robust customer service and relationship building with clients.

You will report to the Support Team Leader and Service Delivery Manager while developing knowledge of Meshed Products and adhering to the company SLA for ticket resolution.

#J-18808-Ljbffr

📌 Software Support & Solutions Specialist (Junior) (Sydney)
🏢 Meshed Group
📍 Sydney

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