As the first point of contact for many of our clients, you'll play a vital role in creating a seamless client experience and supporting the smooth operation of the practice.

Key responsibilities

- Welcoming and assisting clients
- Managing incoming phone calls and enquiries
- Coordinating appointments and meetings
- Responding to client requests in a professional and timely manner
- Assisting with onboarding new clients
- Preparing engagement documentation and client correspondence
- Monitoring workflow and job progress across internal systems
- Maintaining accurate client records and databases
- Managing incoming and outgoing mail and electronic correspondence
- Supporting accountants and advisors with administrative tasks

About you

- Exceptionally organised and detail-oriented
- Professional, friendly and confident communicating with clients
- A proactive problem-solver who enjoys taking ownership
- Comfortable learning and using technology




- Able to manage multiple priorities and deadlines
- Positive, adaptable and team-oriented
- Previous administration, client service or office coordination experience
- Strong written and verbal communication skills
- Excellent time management and organisational abilities
- Experience with Microsoft 365 (Outlook, Word, Excel and Teams)

About us

At Indepth Accounting, we help business owners gain clarity, confidence and control over their finances so they can build businesses and lives they love. Our team combines accounting expertise with genuine care, practical advice and a commitment to making things easier for our clients.

- A four-day working week
- Five weeks annual leave
- Monthly team lunches
- A positive and team-oriented workplace culture
- Ongoing learning and development opportunities

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📌 Client Services & Administration Coordinator (Maroochydore)
🏢 Indepth Accounting
📍 Maroochydore