Customer Operations Leader: Own the End-to-End Experience (Sydney)

Customer Operations Leader: Own the End-to-End Experience (Sydney)

24 Sep
|
Skip Loans
|
Sydney

24 Sep

Skip Loans

Sydney

Skip Loans Pty Ltd in Sydney, Australia, seeks a senior leader to own the customer experience across the lending journey and to drive both individual case handling and systemic process improvements. You will lead a small, high-caliber Customer Operations team, partnering with Product and Engineering to automate fixes and reduce escalations over time.

You will make quick, commercially sound calls with reputational and financial impact, while coaching the team and building playbooks, escalation

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📌 Customer Operations Leader: Own the End-to-End Experience (Sydney)
🏢 Skip Loans
📍 Sydney

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|
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