Saint Haven in Melbourne is seeking a Head of Retention to own the group-wide member retention and engagement strategy for one of Australia’s fastest-growing luxury wellness brands.
This newly created role combines data-driven decision making with high-touch member interactions, aiming to reduce churn, boost visitation and loyalty across the Melbourne and Sydney clubs in a hybrid setting.
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📌 Head of Retention & Member Lifecycle (Melbourne)
🏢 Gurner Group
📍 Melbourne
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