Automation Program Manager, Scaled Customer Success (Sydney)

Automation Program Manager, Scaled Customer Success (Sydney)

24 Sep
|
Sonder.io
|
Sydney

24 Sep

Sonder.io

Sydney

Sonder is seeking a Scaled Tech Touch Program Manager to own automated customer journeys for accounts without a named CSM. Design, build and improve onboarding, health-score triggers, and renewal nudges, partnering with Data & Insights, Product, and CS tiers to keep automation sharp and measurable.

Must-haves include 4+ years in scaled CS or related areas, experience with lifecycle campaigns at scale, and hands-on CRM tooling like HubSpot.

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📌 Automation Program Manager, Scaled Customer Success (Sydney)
🏢 Sonder.io
📍 Sydney

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