The Star Sydney is seeking a Service Operations Lead to transform IT Service Operations into a high-performing, scalable function that supports a 24x7 workplace. You will embed IT service disciplines and drive data-led decisions to improve SLAs, reliability, and customer experience.
You will build team capability across Service Desk, Application Support, and Field Services, promoting accountability and continuous improvement to enable strategic growth and operational resilience.
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📌 IT Service Ops Lead — 24x7 Reliability & Growth (Sydney)
🏢 The Star Entertainment Group
📍 Sydney
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