Customer Experience & Insight Lead (Australia)

Customer Experience & Insight Lead (Australia)

24 Sep
|
Seeing Machines
|
Australia

24 Sep

Seeing Machines

Australia

Seeing Machines is seeking a Customer Experience Lead to guide CX, advocate for customers, and develop the analyst role within Guardian Live. You will collaborate with Architecture, Development, QA and Delivery leads to translate customer needs into actionable requirements and drive end-to-end improvements.

You will maintain journey maps, run workshops, and partner with UX/UI, engineering and service delivery to test concepts, validate outcomes, and measure impact on CSAT, NPS and adoption.

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📌 Customer Experience & Insight Lead (Australia)
🏢 Seeing Machines
📍 Australia

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